Support
For questions about AI Hunt, contact us by email.
Email: [email protected]
AI Hunt office, NAMINOL合同会社 (NAMINOL LLC) (we usually reply within 3 business days)
When reporting a problem, please include your device model, OS version and, if you can, the user ID shown in the app's Settings.
FAQ
I can't join LIVE
LIVE is currently open only to people 18 or older who live in Japan and play from inside Japan. You need to sign in with Apple or Google. LIVE runs only when the prize pool reaches its target (between 20:00 and 22:00 Japan time). See the LIVE Official Rules.
How do I receive a prize?
Open Settings → Prizes in the app. Prizes in Japan are Amazon.co.jp gift card numbers. You have 30 days from the day after the game to claim.
Does it cost anything?
No. The app and LIVE are free, and there are no in-app purchases. Prizes are paid by us (from our revenue, which includes ad revenue). Watching ads is not a condition of entry and has no effect on results or prize amounts.
How do I delete my account?
Open Settings → Delete account in the app. See How to Delete Your Account.
I want to submit a video
Apply on the creator page.